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Report Civic Issues in Pune

Report potholes, broken streetlights, garbage, water leaks and more in Pune. Track resolution status and find the right authority contacts.

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How to report issues in Pune

1

Snap a photo

Take a photo of the issue — the category and severity are detected automatically.

2

Pin the location

Search for the street or landmark, or let GPS detect where the issue is. There is no map on the form — say the exact spot in the description.

3

Submit the report

Add a title and description, then submit. Signed in, it appears on the public map straight away. Without an account it waits for a moderator first, and you cannot track it.

4

Send it yourself

We show you the responsible department and pre-fill a tweet, WhatsApp or email for you to send.

Pune complaint helpline directory

Contact the right department directly. These are official helpline numbers and social media handles for Pune civic authorities.

CategoryDepartmentHelplineContact
🕳️PotholePMC (Pune Municipal Corp)1800-103-0222
💡StreetlightPMC1800-103-0222
💧Water LeakPMC (Water Supply)1800-103-0222
🗑️GarbagePMC (SWM)1800-103-0222
🛣️Road DamagePMC1800-103-0222
🔊NoisePune City Police / District Magistrate ("the authority", Noise Rules 2000)112
⚠️Safety HazardPune City Police112
🚗Traffic CongestionPune Traffic Police112
🚨AccidentPune City Police112

Frequently asked questions — Pune

How do I report a pothole in Pune?

Most potholes in Pune are PMC (Pune Municipal Corp)'s. You can call the helpline at 1800-103-0222, send a photo via WhatsApp to 8888251001, tweet at @PMCPune with a geotagged photo, file online at https://complaint.pmc.gov.in/, or report it on interns.city with a photo and map pin. One caveat worth ten seconds: which office owns the hole depends on which road it is in. Bigger roads running between sectors belong to PMC (helpline 1800-103-0222), national highways to someone else again, and a road inside a colony the developer still runs to the developer. File anyway if you are unsure — one complaint system covers both authorities — but settle it before you chase, because the escalation chain differs.

What is the PMC (Pune Municipal Corp) helpline number?

The PMC (Pune Municipal Corp) helpline number is 1800-103-0222. You can call this number to report civic issues like potholes, road damage, garbage, and other municipal complaints in Pune.

How do I complain about garbage in Pune?

Garbage and waste management in Pune is handled by PMC (SWM). Contact them via helpline 1800-103-0222, Twitter @PMCPune, email info@punecorporation.org. You can also report garbage dumps with photos on interns.city to build community visibility.

How do I report a water leak or water supply issue in Pune?

Water supply complaints in Pune are managed by PMC (Water Supply). Reach them via helpline 1800-103-0222, Twitter @PMCPune.

Which department handles streetlight complaints in Pune?

Streetlight issues in Pune are handled by PMC. Call 1800-103-0222 to report a broken or non-working streetlight. You can also tweet at @PMCPune.

How do I file a civic complaint online in Pune?

You can file civic complaints in Pune through interns.city — upload a photo, pin the location on the map, and AI auto-detects the issue type. The platform then shows you the responsible department's contacts — helpline numbers, Twitter handles, WhatsApp numbers and email addresses, where that department publishes them — and pre-fills a message you send yourself. You can also file through CPGRAMS (pgportal.gov.in) for formal government grievances.

How do I report traffic or accident issues in Pune?

Traffic issues in Pune are handled by Pune Traffic Police. Call 112. Tweet at @punecitytraffic with location details. For emergencies, always call 112.

Make Pune better

Spotted a pothole, broken streetlight, or garbage dump in Pune? Report it now and help your neighbourhood.

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