Report Civic Issues in Pune
Report potholes, broken streetlights, garbage, water leaks and more in Pune. Track resolution status and find the right authority contacts.
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How to report issues in Pune
Snap a photo
Take a photo of the issue — the category and severity are detected automatically.
Pin the location
Search for the street or landmark, or let GPS detect where the issue is. There is no map on the form — say the exact spot in the description.
Submit the report
Add a title and description, then submit. Signed in, it appears on the public map straight away. Without an account it waits for a moderator first, and you cannot track it.
Send it yourself
We show you the responsible department and pre-fill a tweet, WhatsApp or email for you to send.
Pune complaint helpline directory
Contact the right department directly. These are official helpline numbers and social media handles for Pune civic authorities.
| Category | Department | Helpline | Contact |
|---|---|---|---|
| 🕳️Pothole | PMC (Pune Municipal Corp) | 1800-103-0222 | |
| 💡Streetlight | PMC | 1800-103-0222 | |
| 💧Water Leak | PMC (Water Supply) | 1800-103-0222 | |
| 🗑️Garbage | PMC (SWM) | 1800-103-0222 | |
| 🛣️Road Damage | PMC | 1800-103-0222 | |
| 🔊Noise | Pune City Police / District Magistrate ("the authority", Noise Rules 2000) | 112 | |
| ⚠️Safety Hazard | Pune City Police | 112 | |
| 🚗Traffic Congestion | Pune Traffic Police | 112 | |
| 🚨Accident | Pune City Police | 112 |
Recent issues in Pune
Pothole nightmare on Katraj–Warje stretch
Pothole · 21 Mar 2026
Potholes reappearing despite repairs at Nal Stop, Kothrud
Pothole · 21 Mar 2026
Life-threatening road conditions on Choudhary Basti Road, Kharadi
Road Damage · 21 Mar 2026
Potholes, poor lighting, and flawed speed bumps in Kondhwa
Road Damage · 21 Mar 2026
Illegal garbage dumping and burning at NIBM Annexe
Garbage · 21 Mar 2026
Traffic congestion and pothole-ridden roads in Hadapsar
Pothole · 21 Mar 2026
Frequently asked questions — Pune
How do I report a pothole in Pune?
Most potholes in Pune are PMC (Pune Municipal Corp)'s. You can call the helpline at 1800-103-0222, send a photo via WhatsApp to 8888251001, tweet at @PMCPune with a geotagged photo, file online at https://complaint.pmc.gov.in/, or report it on interns.city with a photo and map pin. One caveat worth ten seconds: which office owns the hole depends on which road it is in. Bigger roads running between sectors belong to PMC (helpline 1800-103-0222), national highways to someone else again, and a road inside a colony the developer still runs to the developer. File anyway if you are unsure — one complaint system covers both authorities — but settle it before you chase, because the escalation chain differs.
What is the PMC (Pune Municipal Corp) helpline number?
The PMC (Pune Municipal Corp) helpline number is 1800-103-0222. You can call this number to report civic issues like potholes, road damage, garbage, and other municipal complaints in Pune.
How do I complain about garbage in Pune?
Garbage and waste management in Pune is handled by PMC (SWM). Contact them via helpline 1800-103-0222, Twitter @PMCPune, email info@punecorporation.org. You can also report garbage dumps with photos on interns.city to build community visibility.
How do I report a water leak or water supply issue in Pune?
Water supply complaints in Pune are managed by PMC (Water Supply). Reach them via helpline 1800-103-0222, Twitter @PMCPune.
Which department handles streetlight complaints in Pune?
Streetlight issues in Pune are handled by PMC. Call 1800-103-0222 to report a broken or non-working streetlight. You can also tweet at @PMCPune.
How do I file a civic complaint online in Pune?
You can file civic complaints in Pune through interns.city — upload a photo, pin the location on the map, and AI auto-detects the issue type. The platform then shows you the responsible department's contacts — helpline numbers, Twitter handles, WhatsApp numbers and email addresses, where that department publishes them — and pre-fills a message you send yourself. You can also file through CPGRAMS (pgportal.gov.in) for formal government grievances.
How do I report traffic or accident issues in Pune?
Traffic issues in Pune are handled by Pune Traffic Police. Call 112. Tweet at @punecitytraffic with location details. For emergencies, always call 112.
Make Pune better
Spotted a pothole, broken streetlight, or garbage dump in Pune? Report it now and help your neighbourhood.
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