Report Civic Issues in Mumbai

Most potholes in Mumbai are BMC (Brihanmumbai MC)'s. You can call the helpline at 1916, send a photo via WhatsApp to 8999228999, tweet at @mybmc with a geotagged photo, or report it on interns.city with a photo and map pin. One caveat worth ten seconds: which office owns the hole depends on which road it is in. Bigger roads running between sectors belong to BMC (helpline 1916), national highways to someone else again, and a road inside a colony the developer still runs to the developer. File anyway if you are unsure — one complaint system covers both authorities — but settle it before you chase, because the escalation chain differs.

The BMC (Brihanmumbai MC) helpline number is 1916. You can call this number to report civic issues like potholes, road damage, garbage, and other municipal complaints in Mumbai.

Garbage and waste management in Mumbai is handled by BMC (SWM). Contact them via helpline 1916, Twitter @mybmc, email mcgm.swmproject@gmail.com. You can also report garbage dumps with photos on interns.city to build community visibility.

Water supply complaints in Mumbai are managed by BMC (Hydraulic). Reach them via helpline 1916, Twitter @mybmc.

Streetlight issues in Mumbai are handled by BMC. Call 1916 to report a broken or non-working streetlight. You can also tweet at @mybmc.

You can file civic complaints in Mumbai through interns.city — upload a photo, pin the location on the map, and AI auto-detects the issue type. The platform then shows you the responsible department's contacts — helpline numbers, Twitter handles, WhatsApp numbers and email addresses, where that department publishes them — and pre-fills a message you send yourself. You can also file through CPGRAMS (pgportal.gov.in) for formal government grievances.

Traffic issues in Mumbai are handled by Mumbai Traffic Police. Tweet at @MTPHereToHelp with location details. For emergencies, always call 112.