Report Civic Issues in Mumbai
Report potholes, broken streetlights, garbage, water leaks and more in Mumbai. Track resolution status and find the right authority contacts.
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How to Report Issues in Mumbai
Snap a Photo
Take a photo of the issue — AI auto-detects the category and severity.
Pin the Location
Drop a pin on the map or let GPS auto-detect where the issue is.
Submit Report
Add a title and description, then submit. It goes live on the public map instantly.
Track Resolution
Community votes on priority. Authorities get notified. Track status until resolved.
Mumbai Complaint Helpline Directory
Contact the right department directly. These are official helpline numbers and social media handles for Mumbai civic authorities.
| Category | Department | Helpline | Contact |
|---|---|---|---|
| 🕳️Pothole | BMC (Brihanmumbai MC) | 1916 | |
| 💡Streetlight | BMC | 1916 | |
| 💧Water Leak | BMC (Hydraulic) | 1916 | |
| 🗑️Garbage | BMC (SWM) | 1916 | |
| 🛣️Road Damage | BMC | 1916 | |
| 🔊Noise | MPCB (Maharashtra) | 022-24010437 | |
| ⚠️Safety Hazard | Mumbai Police | 112 | |
| 🚗Traffic Congestion | Mumbai Traffic Police | 84-54-999-999 | |
| 🚨Accident | Mumbai Police | 112 |
Recent Issues in Mumbai
Chronic waterlogging at Hindmata Junction
Water Leak · 21 Mar 2026
Andheri Subway flooding during rains
Water Leak · 21 Mar 2026
Milan Subway waterlogging blocks traffic
Water Leak · 21 Mar 2026
Basement flooding and waterlogging in Sion
Water Leak · 21 Mar 2026
Large potholes on Tilak Bridge, Dadar
Pothole · 21 Mar 2026
Bhandup tops city with most pothole complaints
Pothole · 21 Mar 2026
Waterlogging at Shell Colony, Chembur
Water Leak · 21 Mar 2026
Frequently Asked Questions — Mumbai
How do I report a pothole in Mumbai?
Potholes in Mumbai are handled by BMC (Brihanmumbai MC). You can call the helpline at 1916, send a photo via WhatsApp to 8999228999, tweet at @mybmc with a geotagged photo, or report it on interns.city with a photo and map pin.
What is the BMC (Brihanmumbai MC) helpline number?
The BMC (Brihanmumbai MC) helpline number is 1916. You can call this number to report civic issues like potholes, road damage, garbage, and other municipal complaints in Mumbai.
How do I complain about garbage in Mumbai?
Garbage and waste management in Mumbai is handled by BMC (SWM). Contact them via helpline 1916, Twitter @mybmc, email cleanmumbai.report@gmail.com. You can also report garbage dumps with photos on interns.city to build community visibility.
How do I report a water leak or water supply issue in Mumbai?
Water supply complaints in Mumbai are managed by BMC (Hydraulic). Reach them via helpline 1916, Twitter @mybmc.
Which department handles streetlight complaints in Mumbai?
Streetlight issues in Mumbai are handled by BMC. Call 1916 to report a broken or non-working streetlight. You can also tweet at @mybmc.
How do I file a civic complaint online in Mumbai?
You can file civic complaints in Mumbai through interns.city — upload a photo, pin the location on the map, and AI auto-detects the issue type. The platform shows you the responsible authority's helpline, Twitter, WhatsApp, and email. You can also file through CPGRAMS (pgportal.gov.in) for formal government grievances.
How do I report traffic or accident issues in Mumbai?
Traffic issues in Mumbai are handled by Mumbai Traffic Police. Tweet at @MTPHereToHelp with location details. For emergencies, always call 112.
Make Mumbai Better
Spotted a pothole, broken streetlight, or garbage dump in Mumbai? Report it now and help your neighbourhood.
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