Report Civic Issues in Kolkata
Report potholes, broken streetlights, garbage, water leaks and more in Kolkata. Track resolution status and find the right authority contacts.
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How to report issues in Kolkata
Snap a photo
Take a photo of the issue — the category and severity are detected automatically.
Pin the location
Search for the street or landmark, or let GPS detect where the issue is. There is no map on the form — say the exact spot in the description.
Submit the report
Add a title and description, then submit. Signed in, it appears on the public map straight away. Without an account it waits for a moderator first, and you cannot track it.
Send it yourself
We show you the responsible department and pre-fill a tweet, WhatsApp or email for you to send.
Kolkata complaint helpline directory
Contact the right department directly. These are official helpline numbers and social media handles for Kolkata civic authorities.
| Category | Department | Helpline | Contact |
|---|---|---|---|
| 🕳️Pothole | KMC (Kolkata Municipal Corp) | 1800-345-3375 | |
| 💡Streetlight | KMC | 1800-345-3375 | |
| 💧Water Leak | KMC (Water Supply) | 1800-345-3375 | |
| 🗑️Garbage | KMC (SWM) | 1800-345-3375 | |
| 🛣️Road Damage | KMC | 1800-345-3375 | |
| 🔊Noise | Kolkata Police / District Magistrate ("the authority", Noise Rules 2000) | 112 | |
| ⚠️Safety Hazard | Kolkata Police | 112 | |
| 🚗Traffic Congestion | Kolkata Traffic Police | 2000 | |
| 🚨Accident | Kolkata Police | 112 |
Recent issues in Kolkata
Potholes on EM Bypass near Science City
Pothole · 21 Mar 2026
Waterlogging at Gariahat Road after rain
Water Leak · 21 Mar 2026
PIL filed over potholes on Canal South Road, Tangra
Road Damage · 21 Mar 2026
Severe waterlogging on Rashbehari Avenue after record rain
Water Leak · 21 Mar 2026
Drains clogged with garbage reducing drainage by 50%
Garbage · 21 Mar 2026
Frequently asked questions — Kolkata
How do I report a pothole in Kolkata?
Most potholes in Kolkata are KMC (Kolkata Municipal Corp)'s. You can call the helpline at 1800-345-3375, send a photo via WhatsApp to 8335999111, tweet at @kmc_kolkata with a geotagged photo, or report it on interns.city with a photo and map pin. One caveat worth ten seconds: which office owns the hole depends on which road it is in. Bigger roads running between sectors belong to KMC (helpline 1800-345-3375), national highways to someone else again, and a road inside a colony the developer still runs to the developer. File anyway if you are unsure — one complaint system covers both authorities — but settle it before you chase, because the escalation chain differs.
What is the KMC (Kolkata Municipal Corp) helpline number?
The KMC (Kolkata Municipal Corp) helpline number is 1800-345-3375. You can call this number to report civic issues like potholes, road damage, garbage, and other municipal complaints in Kolkata.
How do I complain about garbage in Kolkata?
Garbage and waste management in Kolkata is handled by KMC (SWM). Contact them via helpline 1800-345-3375, Twitter @kmc_kolkata. You can also report garbage dumps with photos on interns.city to build community visibility.
How do I report a water leak or water supply issue in Kolkata?
Water supply complaints in Kolkata are managed by KMC (Water Supply). Reach them via helpline 1800-345-3375, Twitter @kmc_kolkata.
Which department handles streetlight complaints in Kolkata?
Streetlight issues in Kolkata are handled by KMC. Call 1800-345-3375 to report a broken or non-working streetlight. You can also tweet at @kmc_kolkata.
How do I file a civic complaint online in Kolkata?
You can file civic complaints in Kolkata through interns.city — upload a photo, pin the location on the map, and AI auto-detects the issue type. The platform then shows you the responsible department's contacts — helpline numbers, Twitter handles and WhatsApp numbers, where that department publishes them — and pre-fills a message you send yourself. You can also file through CPGRAMS (pgportal.gov.in) for formal government grievances.
How do I report traffic or accident issues in Kolkata?
Traffic issues in Kolkata are handled by Kolkata Traffic Police. Call 2000. Tweet at @KPTrafficDept with location details. For emergencies, always call 112.
Make Kolkata better
Spotted a pothole, broken streetlight, or garbage dump in Kolkata? Report it now and help your neighbourhood.
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