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Report Civic Issues in Kolkata

Report potholes, broken streetlights, garbage, water leaks and more in Kolkata. Track resolution status and find the right authority contacts.

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Issues reported

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Resolved

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How to report issues in Kolkata

1

Snap a photo

Take a photo of the issue — the category and severity are detected automatically.

2

Pin the location

Search for the street or landmark, or let GPS detect where the issue is. There is no map on the form — say the exact spot in the description.

3

Submit the report

Add a title and description, then submit. Signed in, it appears on the public map straight away. Without an account it waits for a moderator first, and you cannot track it.

4

Send it yourself

We show you the responsible department and pre-fill a tweet, WhatsApp or email for you to send.

Kolkata complaint helpline directory

Contact the right department directly. These are official helpline numbers and social media handles for Kolkata civic authorities.

CategoryDepartmentHelplineContact
🕳️PotholeKMC (Kolkata Municipal Corp)1800-345-3375
💡StreetlightKMC1800-345-3375
💧Water LeakKMC (Water Supply)1800-345-3375
🗑️GarbageKMC (SWM)1800-345-3375
🛣️Road DamageKMC1800-345-3375
🔊NoiseKolkata Police / District Magistrate ("the authority", Noise Rules 2000)112
⚠️Safety HazardKolkata Police112
🚗Traffic CongestionKolkata Traffic Police2000
🚨AccidentKolkata Police112

Frequently asked questions — Kolkata

How do I report a pothole in Kolkata?

Most potholes in Kolkata are KMC (Kolkata Municipal Corp)'s. You can call the helpline at 1800-345-3375, send a photo via WhatsApp to 8335999111, tweet at @kmc_kolkata with a geotagged photo, or report it on interns.city with a photo and map pin. One caveat worth ten seconds: which office owns the hole depends on which road it is in. Bigger roads running between sectors belong to KMC (helpline 1800-345-3375), national highways to someone else again, and a road inside a colony the developer still runs to the developer. File anyway if you are unsure — one complaint system covers both authorities — but settle it before you chase, because the escalation chain differs.

What is the KMC (Kolkata Municipal Corp) helpline number?

The KMC (Kolkata Municipal Corp) helpline number is 1800-345-3375. You can call this number to report civic issues like potholes, road damage, garbage, and other municipal complaints in Kolkata.

How do I complain about garbage in Kolkata?

Garbage and waste management in Kolkata is handled by KMC (SWM). Contact them via helpline 1800-345-3375, Twitter @kmc_kolkata. You can also report garbage dumps with photos on interns.city to build community visibility.

How do I report a water leak or water supply issue in Kolkata?

Water supply complaints in Kolkata are managed by KMC (Water Supply). Reach them via helpline 1800-345-3375, Twitter @kmc_kolkata.

Which department handles streetlight complaints in Kolkata?

Streetlight issues in Kolkata are handled by KMC. Call 1800-345-3375 to report a broken or non-working streetlight. You can also tweet at @kmc_kolkata.

How do I file a civic complaint online in Kolkata?

You can file civic complaints in Kolkata through interns.city — upload a photo, pin the location on the map, and AI auto-detects the issue type. The platform then shows you the responsible department's contacts — helpline numbers, Twitter handles and WhatsApp numbers, where that department publishes them — and pre-fills a message you send yourself. You can also file through CPGRAMS (pgportal.gov.in) for formal government grievances.

How do I report traffic or accident issues in Kolkata?

Traffic issues in Kolkata are handled by Kolkata Traffic Police. Call 2000. Tweet at @KPTrafficDept with location details. For emergencies, always call 112.

Make Kolkata better

Spotted a pothole, broken streetlight, or garbage dump in Kolkata? Report it now and help your neighbourhood.

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