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Report Civic Issues in Gurugram

Report potholes, broken streetlights, garbage, water leaks and more in Gurugram. Track resolution status and find the right authority contacts.

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Issues reported

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Resolved

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How to report issues in Gurugram

1

Snap a photo

Take a photo of the issue — the category and severity are detected automatically.

2

Pin the location

Search for the street or landmark, or let GPS detect where the issue is. There is no map on the form — say the exact spot in the description.

3

Submit the report

Add a title and description, then submit. Signed in, it appears on the public map straight away. Without an account it waits for a moderator first, and you cannot track it.

4

Send it yourself

We show you the responsible department and pre-fill a tweet, WhatsApp or email for you to send.

Gurugram complaint helpline directory

Contact the right department directly. These are official helpline numbers and social media handles for Gurugram civic authorities.

CategoryDepartmentHelplineContact
🕳️PotholeMCG (Municipal Corp Gurugram)0124-4753555
💡StreetlightMCG (Street Lighting)—
💧Water LeakGMDA (Water Supply)1800-180-1817
🗑️GarbageMCG (Sanitation)—
🛣️Road DamageGMDA1800-180-1817
🔊NoiseGurugram Police / DC as District Magistrate ("the authority", Noise Rules 2000)112
⚠️Safety HazardGurugram Police112
🚗Traffic CongestionGurugram Traffic Police1095
🚨AccidentGurugram Police112

Frequently asked questions — Gurugram

How do I report a pothole in Gurugram?

Most potholes in Gurugram are MCG (Municipal Corp Gurugram)'s. You can tweet at @MunCorpGurugram with a geotagged photo, file online at https://services.gmda.gov.in/, or report it on interns.city with a photo and map pin. One caveat worth ten seconds: which office owns the hole depends on which road it is in. Bigger roads running between sectors belong to GMDA (helpline 1800-180-1817), national highways to someone else again, and a road inside a colony the developer still runs to the developer. File anyway if you are unsure — one complaint system covers both authorities — but settle it before you chase, because the escalation chain differs.

How do I complain about garbage in Gurugram?

Garbage and waste management in Gurugram is handled by MCG (Sanitation). Contact them via Twitter @MunCorpGurugram, email mcg@hry.nic.in. You can also report garbage dumps with photos on interns.city to build community visibility.

How do I report a water leak or water supply issue in Gurugram?

Water supply complaints in Gurugram are managed by GMDA (Water Supply). Reach them via helpline 1800-180-1817, Twitter @OfficialGMDA.

Which department handles streetlight complaints in Gurugram?

Streetlight issues in Gurugram are handled by MCG (Street Lighting). You can also tweet at @MunCorpGurugram.

How do I file a civic complaint online in Gurugram?

You can file civic complaints in Gurugram through interns.city — upload a photo, pin the location on the map, and AI auto-detects the issue type. The platform then shows you the responsible department's contacts — helpline numbers, Twitter handles and email addresses, where that department publishes them — and pre-fills a message you send yourself. You can also file through CPGRAMS (pgportal.gov.in) for formal government grievances.

How do I report traffic or accident issues in Gurugram?

Traffic issues in Gurugram are handled by Gurugram Traffic Police. Call 1095. Tweet at @TrafficGGM with location details. For emergencies, always call 112.

Make Gurugram better

Spotted a pothole, broken streetlight, or garbage dump in Gurugram? Report it now and help your neighbourhood.

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