Report Civic Issues in Chennai
Report potholes, broken streetlights, garbage, water leaks and more in Chennai. Track resolution status and find the right authority contacts.
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How to report issues in Chennai
Snap a photo
Take a photo of the issue — the category and severity are detected automatically.
Pin the location
Search for the street or landmark, or let GPS detect where the issue is. There is no map on the form — say the exact spot in the description.
Submit the report
Add a title and description, then submit. Signed in, it appears on the public map straight away. Without an account it waits for a moderator first, and you cannot track it.
Send it yourself
We show you the responsible department and pre-fill a tweet, WhatsApp or email for you to send.
Chennai complaint helpline directory
Contact the right department directly. These are official helpline numbers and social media handles for Chennai civic authorities.
| Category | Department | Helpline | Contact |
|---|---|---|---|
| 🕳️Pothole | GCC (Greater Chennai Corp) — SE (Bus Route Roads) | 1913 | |
| 💡Streetlight | GCC — SE (Electrical) | 1913 | |
| 💧Water Leak | CMWSSB (Chennai Metro Water) | 1916 | |
| 🗑️Garbage | GCC — SE (Solid Waste Management) | 1913 | |
| 🛣️Road Damage | GCC — SE (Bus Route Roads) | 1913 | |
| 🔊Noise | Chennai Police / District Magistrate ("the authority", Noise Rules 2000) | 112 | |
| ⚠️Safety Hazard | Chennai Police | 112 | |
| 🚗Traffic Congestion | Chennai Traffic Police | — | |
| 🚨Accident | Chennai Police | 112 |
Recent issues in Chennai
Roads are not proper and damaged
Road Damage · 4 Oct 2026
Waste infront of upcoming school
Garbage · 1 Jul 2026
Waste
Garbage · 1 Jul 2026
Deep potholes on Paper Mills Road, Kolathur
Pothole · 21 Mar 2026
Road nearly non-motorable on Velachery-Tambaram Main Road
Pothole · 21 Mar 2026
Sewage overflow and groundwater pollution in Anna Nagar
Water Leak · 21 Mar 2026
Road damaged by Metro Rail construction at Koyambedu
Road Damage · 21 Mar 2026
Potholes causing water stagnation on Medavakkam Main Road
Pothole · 21 Mar 2026
Interior roads in disrepair at Okkiyam Thoraipakkam
Road Damage · 21 Mar 2026
Frequently asked questions — Chennai
How do I report a pothole in Chennai?
Most potholes in Chennai are GCC (Greater Chennai Corp) — SE (Bus Route Roads)'s. You can call the helpline at 1913, tweet at @chennaicorp with a geotagged photo, or report it on interns.city with a photo and map pin. One caveat worth ten seconds: which office owns the hole depends on which road it is in. Bigger roads running between sectors belong to GCC — SE (Bus Route Roads) (helpline 1913), national highways to someone else again, and a road inside a colony the developer still runs to the developer. File anyway if you are unsure — one complaint system covers both authorities — but settle it before you chase, because the escalation chain differs.
What is the GCC (Greater Chennai Corp) — SE (Bus Route Roads) helpline number?
The GCC (Greater Chennai Corp) — SE (Bus Route Roads) helpline number is 1913. You can call this number to report civic issues like potholes, road damage, garbage, and other municipal complaints in Chennai.
How do I complain about garbage in Chennai?
Garbage and waste management in Chennai is handled by GCC — SE (Solid Waste Management). Contact them via helpline 1913, Twitter @chennaicorp, email seswm@chennaicorporation.gov.in. You can also report garbage dumps with photos on interns.city to build community visibility.
How do I report a water leak or water supply issue in Chennai?
Water supply complaints in Chennai are managed by CMWSSB (Chennai Metro Water). Reach them via helpline 1916, Twitter @CHN_Metro_Water, WhatsApp 8144930308.
Which department handles streetlight complaints in Chennai?
Streetlight issues in Chennai are handled by GCC — SE (Electrical). Call 1913 to report a broken or non-working streetlight. You can also tweet at @chennaicorp.
How do I file a civic complaint online in Chennai?
You can file civic complaints in Chennai through interns.city — upload a photo, pin the location on the map, and AI auto-detects the issue type. The platform then shows you the responsible department's contacts — helpline numbers, Twitter handles, email addresses and WhatsApp numbers, where that department publishes them — and pre-fills a message you send yourself. You can also file through CPGRAMS (pgportal.gov.in) for formal government grievances.
How do I report traffic or accident issues in Chennai?
Traffic issues in Chennai are handled by Chennai Traffic Police. Tweet at @ChennaiTraffic with location details. WhatsApp: 9003130103. For emergencies, always call 112.
Make Chennai better
Spotted a pothole, broken streetlight, or garbage dump in Chennai? Report it now and help your neighbourhood.
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