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Report Civic Issues in Chennai

Report potholes, broken streetlights, garbage, water leaks and more in Chennai. Track resolution status and find the right authority contacts.

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Issues reported

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Resolved

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How to report issues in Chennai

1

Snap a photo

Take a photo of the issue — the category and severity are detected automatically.

2

Pin the location

Search for the street or landmark, or let GPS detect where the issue is. There is no map on the form — say the exact spot in the description.

3

Submit the report

Add a title and description, then submit. Signed in, it appears on the public map straight away. Without an account it waits for a moderator first, and you cannot track it.

4

Send it yourself

We show you the responsible department and pre-fill a tweet, WhatsApp or email for you to send.

Chennai complaint helpline directory

Contact the right department directly. These are official helpline numbers and social media handles for Chennai civic authorities.

CategoryDepartmentHelplineContact
🕳️PotholeGCC (Greater Chennai Corp) — SE (Bus Route Roads)1913
💡StreetlightGCC — SE (Electrical)1913
💧Water LeakCMWSSB (Chennai Metro Water)1916
🗑️GarbageGCC — SE (Solid Waste Management)1913
🛣️Road DamageGCC — SE (Bus Route Roads)1913
🔊NoiseChennai Police / District Magistrate ("the authority", Noise Rules 2000)112
⚠️Safety HazardChennai Police112
🚗Traffic CongestionChennai Traffic Police—
🚨AccidentChennai Police112

Frequently asked questions — Chennai

How do I report a pothole in Chennai?

Most potholes in Chennai are GCC (Greater Chennai Corp) — SE (Bus Route Roads)'s. You can call the helpline at 1913, tweet at @chennaicorp with a geotagged photo, or report it on interns.city with a photo and map pin. One caveat worth ten seconds: which office owns the hole depends on which road it is in. Bigger roads running between sectors belong to GCC — SE (Bus Route Roads) (helpline 1913), national highways to someone else again, and a road inside a colony the developer still runs to the developer. File anyway if you are unsure — one complaint system covers both authorities — but settle it before you chase, because the escalation chain differs.

What is the GCC (Greater Chennai Corp) — SE (Bus Route Roads) helpline number?

The GCC (Greater Chennai Corp) — SE (Bus Route Roads) helpline number is 1913. You can call this number to report civic issues like potholes, road damage, garbage, and other municipal complaints in Chennai.

How do I complain about garbage in Chennai?

Garbage and waste management in Chennai is handled by GCC — SE (Solid Waste Management). Contact them via helpline 1913, Twitter @chennaicorp, email seswm@chennaicorporation.gov.in. You can also report garbage dumps with photos on interns.city to build community visibility.

How do I report a water leak or water supply issue in Chennai?

Water supply complaints in Chennai are managed by CMWSSB (Chennai Metro Water). Reach them via helpline 1916, Twitter @CHN_Metro_Water, WhatsApp 8144930308.

Which department handles streetlight complaints in Chennai?

Streetlight issues in Chennai are handled by GCC — SE (Electrical). Call 1913 to report a broken or non-working streetlight. You can also tweet at @chennaicorp.

How do I file a civic complaint online in Chennai?

You can file civic complaints in Chennai through interns.city — upload a photo, pin the location on the map, and AI auto-detects the issue type. The platform then shows you the responsible department's contacts — helpline numbers, Twitter handles, email addresses and WhatsApp numbers, where that department publishes them — and pre-fills a message you send yourself. You can also file through CPGRAMS (pgportal.gov.in) for formal government grievances.

How do I report traffic or accident issues in Chennai?

Traffic issues in Chennai are handled by Chennai Traffic Police. Tweet at @ChennaiTraffic with location details. WhatsApp: 9003130103. For emergencies, always call 112.

Make Chennai better

Spotted a pothole, broken streetlight, or garbage dump in Chennai? Report it now and help your neighbourhood.

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